Privacy Policy / Right of Withdrawal - Cancellation Policy

Privacy Policy

Privacy Policy for archaeologia-aeterna.com

Last updated: 7. 11. 2025

Archaeologia-Aetena.com operated by David Zamani respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, process, and use your information when you use our online store.

1. Information We Collect

We may collect the following personal data:

  • Name, billing and shipping address

  • Email address, phone number

  • Payment information (processed securely via third-party payment providers)

  • IP address, browser type, and other technical information

  • Order history and customer service interactions

2. Purpose and Legal Basis of Processing

We use your data to:

  • Process and fulfill orders (legal basis: contract fulfillment, Art. 6(1)(b) GDPR)

  • Communicate with you about your orders and inquiries

  • Improve our services and website (legal basis: legitimate interest, Art. 6(1)(f) GDPR)

  • Comply with legal obligations (e.g., bookkeeping, tax regulations)

3. Data Sharing

We may share your data with:

  • Payment service providers (e.g., PayPal, Stripe)

  • Shipping and logistics partners

  • IT service providers hosting or maintaining our website

  • Authorities if legally required

4. Data Retention

We retain your personal data only as long as necessary for the purposes described above or as required by law. For bookkeeping and tax purposes, we retain order data for 10 years.

5. Your Rights

You have the following rights under GDPR:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of personal data (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Right to lodge a complaint with a supervisory authority

6. Cookies and Tracking

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Contact

For questions about privacy or to exercise your rights, contact us:
David Zamani
Untertürkheimer Str. 8e
12277 Berlin

Email: message-archaeologia-aeterna@gmx.de

Cancellation / Right of Withdrawal Policy

Right of Withdrawal / Cancellation Policy

Last updated: 7. 11. 2025

As a consumer, you have the right to cancel your order within 14 days without providing any reason. This period begins the day you or a third party (other than the carrier) takes possession of the goods.

1. How to Cancel

To exercise your right of withdrawal, please contact us via:

  • Email: message-archaeologia-aeterna@gmx.de

  • Or using our contact form on the website

You can use the following model form (optional, not mandatory):

I/We [Name] hereby cancel the contract for the purchase of the following goods:  
Order Number: [ ]  
Ordered on: [ ]  
Received on: [ ]  
Signature (only for written notification): [ ]  
Date: [ ]

2. Consequences of Withdrawal

  • You will receive a full refund of the purchase price, including standard shipping costs.

  • The refund will be processed within 14 days of receiving your cancellation notice.

  • You must return the goods promptly and in good condition, but no later than 14 days after notifying us.

3. Costs of Returning Goods

  • You are responsible for the direct costs of returning the goods, unless otherwise agreed.

4. Exceptions

The right of withdrawal does not apply to:

  • Customized or personalized items

  • Perishable goods or goods that deteriorate quickly